The Email That Inspired Me to Write This Blog: It all started with a conversation I had with a client named Rohit, the head of operations for a growing startup. Rohit reached out to me, frustrated over how his team was struggling to keep up with repetitive emails and disorganized communication. Every day, his inbox would be flooded with requests—customer queries, internal approvals, meeting invites—and many of these emails had the same kind of information.
– ABHISHEK MISHRA –
“Isn’t there a way I can automate these repetitive emails?” Rohit asked during our call. “We spend so much time responding to the same kinds of emails over and over. It’s driving us crazy!”
That conversation got me thinking—how many businesses are still stuck doing this manually? And how many could use tools like Gmail templates and Google Workspace’s automation features to save time and reduce stress? This story became the motivation for this blog, where I’ll share how Rohit’s problem was solved—and how you, too, can leverage Google Workspace effectively.
You may be thinking!! Content can be copied and pasted. While copying and pasting from Word/Notepad files might seem like a quick fix, it’s far from efficient.
The Problem: Repeating the Same Emails, Day After Day
Like Rohit’s team, many businesses waste valuable hours sending the same type of emails repeatedly. Whether it’s welcome emails, meeting reminders, status updates, or thank-you notes, the process becomes a burden over time. This was the case for Rohit, whose customer support team was drowning in repetitive emails.
That’s when I introduced him to Gmail templates—a simple, underutilized feature in Google Workspace. And that was just the beginning of our journey into making his operations more productive.
The Solution: Creating Gmail Templates to Save Time
Here’s what we showed Rohit and how it worked:
- Creating a Gmail Template:
- Go to Settings in Gmail, click on Advanced, and enable Templates.
- Draft the email you want to reuse (like customer responses or meeting invites).
- Save it as a template from the three-dot menu at the bottom-right of the email window.
- Using Templates for Instant Replies:
- Whenever his team needed to respond to a common query, they could insert the saved template in two clicks. No need to rewrite the same content every time.
- Customizing Templates:
- Each template can be personalized before sending, ensuring the emails feel authentic, not robotic.
Within a week, Rohit’s team saw a huge difference. Customer response times improved, and employees felt less stressed since they could focus on important tasks instead of repetitive emails.
The Results: A Happier Team and Faster Response Times
After implementing these changes, Rohit shared some incredible feedback. His team now responds to emails 70% faster, thanks to templates. Customer satisfaction increased, and employees felt empowered with better tools and processes.
And here’s what Rohit said that really stuck with me:
“I can’t believe we were spending so much time on emails. These small changes saved us hours every day!”
The Lesson: Work Smart, Not Hard, with Google Workspace
This experience reminded me that many businesses struggle with simple problems—and the solution is often right in front of them. Google Workspace offers a range of tools that, when used effectively, can save time, reduce frustration, and boost productivity.
This story isn’t unique—many businesses face the same challenges. But the good news is that solutions like Gmail templates and other Google Workspace tools are easy to implement and make a real difference.
Need help with Google Workspace setup or training? Feel free to reach out, and we’ll be happy to assist you in transforming the way you work.
This blog, inspired by Rohit’s story, serves as a reminder to work smarter, not harder—and to leverage the tools available in Google Workspace to the fullest!
Stay tuned for more exciting updates, tips, and tricks on how to make the most of Google Docs and other Google Workspace tools to boost your productivity and collaborate like a pro!
Take the first step and Contact us now. We will help you to get the most out from Google Workspace.
